There have been a lot of changes this year, and millions of people around the UK have lost income, are grieving, or are suffering from illness. We help people by offering well-being resources and a simple online tool to get support from their lenders and service providers.
We launched in March 2018 as the first completely digital debt adviser in the UK licensed by the Financial Conduct Authority. Over the course of a year we helped over 13,000 people build a budget online to understand their financial circumstances and if needed provide and set-up debt advice.
In March of 2020, when Coronavirus was starting to take its toll on the UK, we made the decision to pause our debt advice service and focus on supporting people through these temporary and uncertain times. We feel that traditional debt solutions are not in the best interest of many people during this time as they are designed for people with long-term financial difficulty, not a short term financial shock.
As we are focused on helping people financially impacted by Coronavirus register for payment relief we are not able to provide advice to people looking for long term debt solutions. If you need to get advice about your debts please visit Money Advice Service website.
You can also find support at PayPlan, who have been offering free debt advice for 25 years and currently help over 100,000 people every year to get their finances under control. You can access their free, confidential advice service either online or over the phone. For details, visit the website here.
The businesses on our Network compensate us for helping their customers, so that we can provide a completely free service to you.
We’re here to help you get the support that you need. Our dedicated support team are available by webchat and email from 9am to 5pm, Monday to Friday (excluding Bank Holidays). Any questions, worries or if you just want a chat - we’re here to help.
How much does Tully cost?
Nothing. It’s completely free to you. The businesses on our Network are compensating us for helping you.
What do Tully do with my budget?
Your budget is between you and us. We don’t judge. We don’t share it with any of your lenders or service providers until you're happy. We'll share your budget outcome with your lender or supplier so that they can provide the right support for you and your current circumstances.
Tully uses Open Banking, what is that?
Open Banking is a secure way to get access to financial service tools, products and providers and has been developed by the UK's largest banks. It is only ever used if you give your explicit consent.
By giving your consent it allows you to get more personalised money management tools and in Tully’s case build an accurate budget to get support from your lenders or suppliers.
Who can I contact?
If you have any questions, you can get in touch with our support team by emailing [email protected] or by clicking the webchat icon in the bottom right hand of your screen. The team is available from 9am to 5.00pm, Monday to Friday (excluding Bank Holidays).
