A breakdown of the support Telecoms companies are offering

Lender/Supplier

Coronavirus Relief Policy

3

3 will not stop anyone’s service during this time, however if you’re struggling to pay, do let them know by calling 333 from your phone. All stores are closed.

BT

You can claim two months of BT sport, which can either be taken off your bill or donated to the NHS.

If you’re struggling to pay your bill, there is currently no advice on this.

Visit the website for updates and details.

EE

If you need to talk about your bill, make an appointment to talk with a representative on the phone.

GiffGaff

NHS websites are free now. If your circumstances have changed, log into My giffgaff to change your plan.

Lycamobile

There is currently nothing about Coronavirus or Covid-19 on the website.

O2

O2 is investing in their network, making NGS websites free to visit, making calls to hospital beds free, and offering NHS workers an extra 10GB a month for the next three months.

Sky is offering free Sky talk calls to landlines until the end of April.

They are also offering an extra 10GB of data to Sky Mobile customers.

You can pause your Sky Sport subscription if you have Sky TV.

From 23rd March- 21st April Pay Monthly customers are getting unlimited minutes to call landlines and other mobiles, as well as another 10GB data boost at no cost.

They are currently looking at ways to support users who cannot pay bills during this time.

Go to the website for details and updates.